Complainant

Council Annual Reports 2022/23

For the 2022/23 reporting period, the joint annual report of the 15 NSW Health Professional Councils (Councils) is now available.

Cultural safety

The joint Councils and HPCA Aboriginal Cultural Safety Strategy 2023 - 2024 aims to strengthen cultural safety within the NSW regulatory system through increased participation of Aboriginal people and collaboration with stakeholders.

2018/19 Annual Report

The 2018/19 Annual Report of the Paramedicine Council of NSW is now available. The 2018/19 Annual Report is structured in three parts: Part 1 Information that is common across all Councils, including the responsibilities of Councils, governance, compliance and data...

I have to attend drug or alcohol screening

Some practitioners need to attend screening for drug and/or alcohol use. This page explains the process and provides the policies, procedures and practical information these practitioners will need.

Access to information

We are required to make certain information available and respond to requests for information. This means that information will generally be released unless there is an overriding public interest against disclosure. From 1 July 2010 the Government Information (Public...
General inquiries
This section provides information and contact details for general inquiries, media enquiries, complaints and interpreter services.
List of fact sheets
We provide provide fact sheets to practitioners and complainants as part of the complaints management process. The fact sheets developed so far are provided here for information. This page will be updated as work continues.

Our policies and guidelines

Policies, guidelines, procedures, position statements and processes which guide our work.

How we work

This page covers more specific information about the procedures and possible outcomes in the management of a complaint againt a practitioner. We consult with the Health Care Complaints Commission (HCCC) to decide which organisation will manage each complaint. Serious...

What we do

We manage complaints about the conduct, performance and health of registered health practitioners and students in NSW together with the Health Care Complaints Commission (HCCC). When managing complaints, we ensure that our assessment and decision making processes are...

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